urbandale
west des moines
ft. dodge
clive
Telehealth/community
ADmin
Meet Our Therapists in Urbandale, West Des Moines, and Ft. Dodge, Iowa
ft. madison
Urbandale
Julia Tiedman, LMSW
works with
Teens, Adults, Couples
specializations
Women's mental health, relationship concerns, work-related stress, life transitions, grief, anxiety, and depression
locations
Urbandale and Urbandale Community School District
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a note from Julia
We all struggle at times with situations that affect our ability to experience contentment and feel at peace with ourselves and in our relationships. Solving problems can seem overwhelming and when friends and family aren't enough, you may want an objective perspective. I believe in each person's potential to make positive changes that lead to a more satisfying life. I offer you a space to come as you are and a place where you will be fully accepted and affirmed. As a trauma-informed provider, I am attentive to each person’s past and how this will shape our work together. Whether you are looking for a place to reflect or a place to work together on an action plan for change, let’s find your path together.
I primarily work with adolescents, adults, and couples. My areas of focus include depression, anxiety, confidence, self-worth, trauma, life transitions, work stress, family of origin issues, goal setting, relationship/interpersonal conflicts, and attachment issues. I am LGBTQIA+ affirming and inclusive of transgender and non-binary individuals. Depending on your goals, my approaches may include person-centered counseling, solution-based counseling, or mindfulness-based counseling.
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Renae Ludwig, LMHC, MS
works with
Adolescents, Adults, Couples, Families
specializations
Anxiety, depression, trauma, sexual abuse, relationship concerns, and stress
locations
Urbandale and the Beacon
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a note from Renae
I believe that people often know the best solutions for themselves. I also believe that I can help with this process by utilizing active listening skills and clinical expertise. I have worked with all populations, including families, individuals, couples, adolescents, and children. I have experience in working with clients who have symptoms of depression and anxiety. I have counseling experience with clients in areas of chemical dependency issues, dual diagnosis, bipolar disorder, post-traumatic stress disorder, and ADHD. I have a Master’s degree in counseling and have completed all coursework towards a PhD in Counseling Psychology.
In my free time I enjoy reading or watching movies about inspirational true stories, nature walks, and spending time with family and friends.
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Kristen Peerbaccus, LISW
works with
Children, Adolescents, Teenagers
specializations
Young people and their families
locations
Urbandale and Waukee Community School District
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a note from Kristen
Throughout my years in the mental health fields, I have spent time as a hospice social worker, a counselor in an employee and student assistance program, and as a mental health therapist serving diverse populations in schools for the past several years. I have experience treating children’s symptoms associated with emotional and behavioral concerns including ADHD, ODD, anxiety, depression, grief and loss, and various life adjustments. When working with children, I believe in getting at a child’s level, understanding, and trying out what it's like to think the way they think. I use play therapy as my primary clinical approach when working with children because their play is their unique way of communicating and how they process their world and their troubles.
I have received training in play therapy techniques including sand tray, family play therapy, and trauma-focused Cognitive Behavioral Therapy (CBT). I also utilize CBT and Family Systems Theory when working with children, adolescents, and families.
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Rebecca O’Connell, LMFT, MA, Clinical Supervisor
works with
Young Adults, Adults, Couples
specializations
Trauma, anxiety, and depression
locations
Urbandale
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a note from Rebecca
I view therapy as a journey. The path on this journey of life is winding with many detours, and it can be difficult to navigate on our own. The therapy hour is time carved out just for the client; it’s a safe place with no shame, where people can give voice to their stories. It is my privilege to come alongside people on this journey to wholeness. I feel especially equipped to help people who are struggling with depression, anxiety, grief, trauma, self-esteem, and issues with family-of-origin, spirituality, and relationships. Having two children adopted from Korea, both of whom have their own special needs, has given me experience with and insight into living with adoption, autism, racism, chronic illness, and several mental health issues. I love spending time with my husband, our two adult sons, and our two dogs.
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Karen Arnold, LMSW
works with
Children, Adolescents, Adults
specializations
Anxiety, depression, mood disorders, anger and emotional distress, and DBT
locations
Urbandale
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a note from Karen
I specialize in working with children, adolescents, adults who are struggling with anxiety, depression, trauma, PTSD, bipolar and mood disorders, suicidal ideations, social anxiety, and anger/emotional distress and impulse control. I have had relevant training in CBT, motivational interviewing, crisis intervention, trauma-informed care, substance abuse and addictions. More recently, I have received more intensive training in Dialectical Behavioral Therapy. I provide high-quality, ongoing psychotherapy, play therapy, and trauma-informed care to help children, teens, adults, and families to resolve their problems, modify intense behaviors, and make positive changes in their lives. I have prior experience in providing school-based mental health services, as well as inpatient and outpatient mental health services. I am passionate about supporting anti-bullying programs in schools. I firmly believe that if you meet a client right where they are, you will never go wrong.
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Kassandra Wabshaw, t-LMHC
works with
Teenagers, Adults, Couples
specializations
Anxiety, depression, personality disorders, and life transitions
locations
Urbandale
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a note from Kassandra
I view counseling as a chance for me to walk beside you in life as you journey, discover, and grow until you are ultimately enabled to live well and enjoy life to the fullest. With a strong foundation in evidence-based therapeutic techniques, I aim to create a safe, nonjudgmental space for clients to explore their thoughts and feelings.
My areas of focus include anxiety, depression, stress, self-esteem, self-worth, relationship issues, and BPD for individuals ages 16 and up. I utilize a holistic and flexible approach that considers the unique experiences of each individual. I draw from a variety of approaches with an emphasis on strength-based therapy, person centered therapy, mindfulness and acceptance as well as cognitive-behavioral therapy. I am committed to empowering clients and helping them build the skills they need to thrive. Whether you are ready to make a change or just need a bit of extra support, I would be honored to take that first step with you!
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Jennifer Beyer, t-LMHC
works with
Children, Adolescents, Adults
specializations
Anxiety, depression, autism, ADHD, grief and loss, trauma, PTSD, PANDAS, and anger management
locations
Urbandale and Urbandale Community School District
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a note from Jennifer
I am a licensed clinical mental health counselor and have experience with children, youth, and adults. I believe in a holistic approach to mental health care and work with my clients to address issues related to mind, body, spiritual, and social needs. I use a variety of theories and interventions tailored to the client in an effort to help them reach their full potential. I chose the field of counseling because I have a heart for people and want to provide support to help them thrive rather than just survive the challenges life can bring.
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Shelby Edwards, t-LMHC
works with
Children, Adolescents, Adults
specializations
Trauma, grief, depression, anxiety, and ADHD
locations
Urbandale and Des Moines Public Schools
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a note from Shelby
As a mental health therapist, I take a holistic approach to treatment, recognizing that the mind and body are often interconnected. I tailor my therapeutic interventions to meet the unique needs of my clients, including those who experience grief, depression, anxiety, ADHD, and conduct-related disorders. My experience providing school-based therapy to children and adolescents allows me to use play therapy effectively while establishing rapport and fostering resilience. Additionally, I have extensive experience counseling families and adults in a clinical practice setting.
I am particularly passionate about helping others overcome trauma, guiding them toward growth and healing with empathy and expertise. I find that creating a supportive and nurturing therapeutic environment is essential in helping clients progress toward their treatment goals.
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Carol Mensink, LMSW
works with
Children, Adolescents, Adults, Couples
specializations
Depression, anxiety, adjustment, self-esteem, and relationship concerns
locations
Urbandale and Des Moines Public Schools
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a note from Carol
I am an LMSW and have been in the helping profession for 20-plus years. I am trained in EMDR, and I also utilize play and art therapy. People often decide to seek psychotherapy because of a life crisis or a personal desire for change. I have the training, professional, and personal life experience to enable me to help clients achieve their goals in order to improve their lives.
My specialties include depression, anxiety, adjustment, self-esteem, and relationship issues. I work with children, adolescents, adults, couples, and families with an approach individualized for each situation. There is no blueprint for psychotherapy. I evaluate each person’s needs, background, personality, and strengths as we plan the goals of therapy. Psychotherapy is an investment in oneself and in the future.
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Gary Selof, LMFT, MA
works with
Adolescents, Adults, Couples
specializations
trauma, depression, anxiety, grief and loss, military, and LGBTQ+
locations
Urbandale
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a note from Gary
My objective is to assist individuals in realizing their desired self. I employ a counseling approach that involves collaboratively identifying your goals and working together to achieve them. My services cater to couples experiencing communication barriers, infidelity recovery, and daily life struggles, as well as individuals grappling with trauma, anxiety, and depression. I am particularly passionate about supporting veterans, as I too have served in the military and understand the unique challenges they face. Throughout my extensive career as a pastor, care facility chaplain, hospice chaplain, and military chaplain, I have helped countless individuals navigate their way through difficult situations. My ultimate objective is not only to assist you in navigating life, but also to empower you to thrive. I provide a non-judgmental and safe environment for you to freely discuss your concerns and collaboratively overcome any challenges.
In my personal life, I am blessed to have my wife and four children as my support system. My leisure activities include reading, walking, biking, and rowing.
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Kimberly McKinney, LMSW, MSW
works with
Adolescents, Couples, Adults
specializations
Trauma and addiction
locations
Urbandale and The Beacon
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a note from Kimberly
You are the expert on you. As a therapist, I work with this primary focus to assist you in identifying your goals, processing your thoughts, and creating a safe space to explore and strive towards personal growth. You define what that looks like. I strive to create a judgement free, client centered environment for your therapy experience. I have a professional history working in the areas of substance abuse counseling and systemic trauma in both residential and community environments. My professional roles are matched with an educational focus in trauma-informed care. My therapy style includes Acceptance and Commitment Therapy and Cognitive Behavioral Therapy. As a mother to a child on the autism spectrum, and an LGBTQ+ identifying daughter, I am an advocate in all areas of my life.
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West Des Moines
Mason Miller, t-LMHC
works with
Children, Adolescents, Adults
specializations
Anxiety, trauma, and sports psychology
locations
West Des Moines
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a note from Mason
I have over 5 years of experience working with children, adolescents, and adults from diverse backgrounds. Before becoming a therapist, I was a wrestling coach at the youth, high school, and college levels.
I strive to help all individuals in a safe, positive, and supportive environment to regain hope and grow along their life’s journey. While working with clients, I utilize Cognitive Behavioral Therapy, motivational interviewing, and client-centered approaches. I have experience working with children, adolescents, and adults who struggle with anxiety, depression, trauma, and life transitions. I am certified in trauma-focused Cognitive Behavioral Therapy and am knowledgeable about the biological, neurobiological, emotional, environmental, and relational underpinnings which influence an individual’s health and well-being.
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Jacki King, LMSW
works with
Adults
specializations
Grief and loss, end-of-life caregiving, depression, and anxiety
locations
West Des Moines and Senior Suites
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a note from Jacki
Deciding to work on yourself through therapy can be a difficult decision. I feel grateful to work with those who decide to take this journey in self-growth and discovery. I specialize in adults 18 and older, and I have a professional history of over six years working with those who have medical conditions that affect their day-to-day life, grief, loss, end-of-life caregiving in hospice. I also have experience in helping patients cope with challenges that naturally come with adulthood such as anxiety, depression, and self-doubt. I am honored to work through whatever challenges are important to you with person-centered and strengths-based approaches while utilizing motivational interviewing as a foundation. I look forward to helping you become your favorite version of yourself and finding ways to help you enjoy your journey through life. I am licensed in Iowa, Illinois, Kansas, and Missouri.
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Alayna Wiltgen, LMHC
works with
Adults
specializations
Trauma, grief and loss, foster care and adoption support, parents children with special needs, and domestic violence
locations
West Des Moines, Dorothy’s House, and Hope Ministries Women’s Shelter
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a note from Alayna
I am here to take this ride with you towards a happier, healthier version of you. I see therapy as a personal journey, where you go at your own pace and I provide you with support along the way. The power for change exists within all of us. My goal is to help you see that within yourself.
I enjoy working with clients of many ages, from young adults to advanced age. I have worked in child welfare for over 30 years, as well as in a medical setting in the ICU and ER, and in corrections. I have worked with diverse populations who have experienced grief and loss, anxiety, depression and PTSD related to chronic and terminal illness, homicide, and suicide. I have experience in and knowledge of foster care and adoption issues, the challenges of raising special needs children, and the intricate issues that arise from aging. I utilize trauma-informed, cognitive behavioral, and solution-focused approaches, as well as mindfulness techniques. I look forward to meeting you!
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Arijana Catic, t-LMHC
works with
Adolescents, Adults
specializations
Life transitions, anxiety, depression and self-esteem concerns
locations
West Des Moines and Waukee Community School District
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a note from Arijana
Arijana is a Temporary Licensed Mental Health Counselor (tLMHC) with a master’s degree in clinical Mental Health Counseling from Grand View University. She is a compassionate therapist who utilizes an integrative approach to therapy, drawing from multiple evidence-based modalities, with a focus on Cognitive Behavioral Therapy (CBT) and Person-Centered Therapy. This flexible approach allows for tailored care that meets clients where they are, while offering a safe, non-judgmental space to explore challenges and personal growth. Arijana strives to empower clients by being their number one supporter and advocate, fostering trust and collaboration in the therapeutic process.
She has experience working with both adults and adolescents, addressing a range of concerns including anxiety, depression, relationship difficulties, self-esteem issues, and life transitions. She is dedicated to helping clients develop the skills and insight they need to lead fulfilling lives.
When not in the office, Arijana enjoys spending quality time with family and exploring the great outdoors. These personal passions help maintain balance and offer a source of inspiration for the work she does with clients.
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Lizzie Klink, t-LMHC
works with
Children, Teens, Adults
specializations
Person-centered care for those aged 3-20
locations
West Des Moines and Des Moines Public Schools
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a note from Lizzie
I am a Temporary Licensed Mental Health Counselor (t-LMHC) with a Master’s degree in Clinical Mental Health Counseling from Grand View University. I focus on using person-centered and Cognitive Behavioral Therapy techniques to create a safe and welcoming space for all of my clients to start their journey towards healing and understanding. I have experience working with all ages, but I especially enjoy the child and adolescent range, from 3 years of age to 20 years of age.
Outside of work, I enjoy spending time with my husband and two dogs, going on walks, and enjoying the outdoors when I can. I also try to make time for some relaxation time to read and listen to podcasts.
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Beth Beeler, t-LMHC
works with
Children, Adolescents, Adults, Families
specializations
Child centered play therapy, trauma, attachment, anxiety, and life transitions
locations
West Des Moines and Des Moines Public Schools
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a note from Beth
I feel honored to sit with children and families in a space where they are able to share their life’s journey and enter into the work of healing and growth. I have been working with children and families for over 15 years. Before entering into the counseling profession in 2021, I was a special education teacher for 11 years. In my years as an educator, I walked alongside families and teachers to support a child’s behavioral challenges and help them learn how to develop healthy relationships with trusted adults. I have experience with a diverse population and seek to provide a safe and accepting space for people from all backgrounds. I utilize attachment and trauma-focused therapy approaches including EMDR, Dyadic Developmental Psychotherapy, TF-CBT, Theraplay, and child-centered play.
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Kara Richard, LMSW
works with
Children, Adolescents
specializations
Children, adolescents, women's mental health, trauma and EMDR
locations
West Des Moines and Freedom for Youth
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a note from Kara
As a therapist, I believe strongly in valuing and protecting the inherent dignity of each person. The therapeutic process provides a safe space to honor each unique life experience, including the struggles and challenges. The work of healing is never linear, and it requires incredible courage and strength. To walk alongside you in the courageous journey of healing is my greatest joy and privilege. I believe in the importance of systems thinking, viewing situations from a holistic understanding of the interplay between relationships, contexts, and interdependencies. As we all exist within a bigger system, I am committed to being a bridge builder - connecting young people and families to resources and networks of support.
My experience includes working with foster, adoptive, and kinship families, as well as adolescents through a youth-development curriculum designed to empower teens with the tools and opportunities needed to avoid risky behaviors. My passion is partnering with young people on the path to flourishing and abundant life, helping them reach their highest potential, all while honoring the family system and recognizing the value of healthy attachments. I hold a strengths-based, trauma-informed lens. I am trained in EMDR and also use techniques of both Cognitive Behavioral Therapy and play therapy.
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Alyssa Schott, LMSW
works with
Infants, Toddlers, Children
specializations
child-centered play therapy, working with children under age 5, and working with children with disabilities
locations
West Des Moines and Des Moines Public Schools
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a note from Alyssa
I believe in the importance of families and I strive to ensure the therapeutic process includes all of the most important people in a child’s life. Before becoming a therapist, I lived in Africa for three years. I have experience with all kinds of families, cultures, and trauma situations. I am especially passionate about children with disabilities having access to mental healthcare. I enjoy working with all ages, but I am particularly fond of children five and under. I adhere to Child-Centered Play Therapy and can also offer Child-Parent Relationship Therapy coaching.
In my free time, I enjoy reading, playing board games, and traveling as much as possible. I can’t wait to meet you and your child!
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Ft. Dodge
Lisa Conner, LMHC
works with
Children, Adolescents, Adults, Couples
specializations
Mental health concerns and EMDR
locations
Ft. Dodge and Discovery Children's Center
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a note from Lisa
I enjoy employing a holistic approach to counseling focusing on the social, physical, mental, emotional, sexual, and spiritual welfare of each client. I use a person-centered and solution-focused approach where the client and I collaborate to develop a plan to address individual counseling needs in a supportive environment. Life will bring challenges, but each challenge we face in life can be a chance for personal growth, especially when we incorporate our faith.
I work with clients of all ages, including young children, elementary-age children, teens, adults, and seniors utilizing techniques from Cognitive Behavior Therapy, play and sandtray therapy, and EMDR. I specialize in assisting clients with pre-marriage and marital counseling, being attentive to the special needs of farmers and their families, and working with those who have experienced loss of a child through miscarriage or early infancy loss.
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Ft. Madison
Abby Womack, LMHC
works with
Adolescents ages 12-17, Adults
specializations
Personality disorders, substance abuse, addictive behaviors, DBT, and art-based therapy
locations
Ft. Madison
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a note from Abby
I am a fully licensed mental health clinician in Iowa. I am certified in dialectical behavior therapy (DBT) and specialize in personality disorders, substance use and addictive behaviors, and Christian counseling. I also enjoy working with teens and using art-based interventions during in-person sessions. I am happy to see patients ages 12 and above both in person in Fort Madison or via telehealth!
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Clive
care team coming soon
Telehealth/Community-Based
Amanda Smith, LMHC, MA
works with
Adolescents, Adults
specializations
Trauma, PTSD, grief and loss, infertility, child loss, childfree, LGBTQ+ issues, and gender identity
locations
Telehealth
read bio
a note from Amanda
The mind naturally wants to go towards wellness -- sometimes we just need a little push in the right direction. Working in a therapeutic partnership on your journey helps you know that you are in charge of your life, your healing, and your growth, and it helps you blossom into the person you were meant to be. Throughout our time together you will be supported and validated, but also challenged and helped to see different views and ideas to help you make the best decisions for you.
I specialize in helping in the areas of women’s health and wellness, infertility, child loss, childless and/or childfree, grief and loss, trauma, PTSD, life transitions, anxiety, depression, LGBTQ+, gender identity, adolescents, and aging.
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Anna Schappaugh, LISW, Clinical Supervisor
works with
Adolescents, Adults, Couples
specializations
Trauma, depression, anxiety, and life transitions
locations
Telehealth
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a note from Anna
Coming to therapy requires bravery, and I am excited to join you in learning more about yourself and exploring your story. I am currently taking on clients ages 11 and up, as well as couples. My biggest joy as a therapist is giving people new ideas and ways of understanding themselves and their life stories, which can broaden the way they are living. I love to work towards finding meaning in your life, exploring personal symbolism, images, and stories, and working with your strengths and resources to move you towards greater life satisfaction. I'll look forward to meeting you!
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Sara Scott, LMHC, Clinical Supervisor
works with
Adults
specializations
Cognitive processing therapy, anxiety, depression, PTSD, grief, trauma, and infertility
locations
Telehealth
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a note from Sara
I have been a professional counselor for 12 years. As a counselor, I believe it is a privilege for me to be allowed into individual’s and couple’s lives on a deep, personal level. I believe you are the expert in your life and that together we will identify skills and techniques that will create a path towards the healing and growth that you are seeking. I use techniques such as Cognitive Behavioral Therapy and Cognitive Processing Therapy in my practice. I am passionate about working with adults who are anxious, depressed, overwhelmed, grieving, or suffering from trauma, infertility, or PTSD. I enjoy working with couples looking to reconnect. I am an ally of LGBTQ+ individuals. I look forward to working with you.
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Robbyn Duchow, t-LMHC
works with
Teens, Adults
specializations
Depression, anxiety, and eating disorders
locations
Telehealth
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a note from Robbyn
By using a person-centered and strengths-based approach, I consider the social contexts and environments surrounding the client and seek to provide a safe and nurturing space to explore life’s challenges. Therapy is not a ‘one size fits all’ approach, and through this lens I provide the support and guidance for you to reach your goals. I combine my training with a special interest in caring for individuals who also have a diabetes diagnosis. I have many years of experience working with children and teens, but I primarily work with adults and young adults in practice. I have experience in working with individuals who have a variety of conditions, including but not limited to anxiety, depression, ADHD, and eating disorders.
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McKayla Kromrie, t-LMHC
works with
Children, Adolescents, Adults, Couples
specializations
Care across the lifespan
locations
Telehealth and Waukee Community School District
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a note from mckayla
I am proud to hold a Master’s degree in Clinical Mental Health Counseling from Grand View University. I believe that successful therapy hinges on a strong therapeutic relationship and rapport. Drawing from person-centered theory and Cognitive-Behavioral Therapy, I work to create a genuine, supportive, and safe space for clients to embark on their healing journey.
Outside the office, I cherish time with my family, enjoy running 5ks with my sister, and find relaxation at the campsite.
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William McGhghy, t-LMHC
works with
Adolescents, Adults
specializations
Stress and anger management, substance abuse, grief and loss, and spirituality
locations
Telehealth, Sheepgate, Hope Ministries
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a note from William
My purpose as a counselor is to come along with you in this journey of life and help you to recognize those barriers that prevent you from achieving your purpose, until you come to the point where you can finish your journey on your own. I am passionate about helping people to find healing and purpose. I do this by using counseling techniques to help you identify barriers in your life, help you set goals, and find a purpose that will help you to live according to your values and beliefs.
I have experience working with adolescents and adults with life-controlling issues in both substance use and mental health. I have 23 years of pastoral experience, helping people through spirituality to find a greater purpose in life. I enjoy the company of others and hearing their life stories. I am blessed with a son who I adopted at the age of 12 as a single parent. I am blessed to have a grandchild who is the apple of my eye, and I enjoy watching him grow. I am passionate about my faith that helps me to be a better person.
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Liz Mullen, LMSW
works with
Children, Adolescents
specializations
School-based therapy
locations
Des Moines Public Schools
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a note from Liz
I have worked as a mental health therapist throughout my internship during graduate school, and I began practicing post-graduation in a school-based setting. I have experience providing services to children from kindergarten through middle school, and I look forward to expanding my reach. I found great healing, comfort, and self-discovery throughout my many years as a patient in therapy, and I wanted to help others find similar healing, joy, and peace. I provide services for Des Moines Public Schools and feel it is a privilege to be able to meet each client where they are, without judgment, and begin along the journey of transformation and healing.
I want to provide a safe space for all to feel comfortable sharing anything in a manner that is empathetic, compassionate, nonjudgmental, caring, and kind. Some of the main types of therapy that I incorporate into sessions are Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Family Systems Therapy, Solution-Focused Therapy, Person-Centered Therapy, among others. I also like to incorporate writing, drawing, play, and other artistic activities.
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Michele Wald, LMSW
works with
Children, Adolescents
specializations
CBT, play therapy, mindfulness, sand tray therapy, and trauma recovery
locations
Southeast Polk Community School District
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a note from Michele
I believe therapy should be as accessible as possible for any child or adolescent in need of help with the challenges they face. You may find yourself considering therapy for your child or yourself during a life change, after experiencing trauma or loss, or for support with behavioral and mental health concerns. I would love to be the person to walk beside you and your child on that journey. My therapeutic approach combines play therapy, CBT, sandtray therapy, mindfulness techniques, and trauma processing using polyvagal and somatic awareness approaches. I am committed to cultural responsiveness and strive for open communication and authenticity. I’m currently accepting children and adolescents in the school setting and telehealth.
In my spare time I like to read, listen to music, spend time with family, and marvel at all the little wonders of the world.
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Francisco Mota, LMSW
works with
Children, Adolescents
specializations
School-based therapy
locations
Des Moines Public Schools
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a note from Francisco
I have experience working with areas such as past trauma, intergenerational trauma, culture conflicts, behavior defiance, depression, anxiety, life transitions, and lack of confidence. My solution-focused and strength-based approach empowers youth to navigate their challenges and make meaningful progress. I believe in authentically connecting to whoever I am encountering in order to encourage authentic engagement and participation. I hope to create a safe space where clients feel heard and valued while working through their therapeutic and educational goals.
I am passionate about helping young individuals develop coping strategies and life skills to support their emotional well-being. In my personal life, I enjoy listening to various music genres to manage my moods and find peace in nature as part of my self-care routine.
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Samantha Palmer, LMHC
works with
Adolescents, Teenagers
specializations
School-based therapy
locations
Southeast Polk Community School District
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a note from Samantha
My name is Samantha, and I just moved to Iowa from Savannah, Georgia. I am fully licensed in both Georgia and Iowa as an LPC and LMHC. I have been working with children and adolescents my entire career, and I am thrilled to work in the schools once again! I was a school based therapist in Georgia working with elementary and high school students. I worked with many high-risk students regarding suicidal ideation and self-harm. I have experience regarding diagnoses such as major depressive disorder, generalized anxiety disorder, and disruptive mood dysregulation disorder. I believe in building a strong rapport with clients and letting them know they always have choices in their life. My therapeutic approach is a blend of CBT, DBT, PCT, SFT, and some art therapy techniques. I am excited to continue my work in the schools and serve the community once again.
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Administrative and Support Care Team
Jennifer Haidar, LISW, M.Ed
New Hope Healing Owner, Therapist at Roseroot Counseling, EMDR Intensive Specialist
specializations
Trauma, loved ones affected by addiction, stepfamilies, and EMDR
locations
Urbandale
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a note from Jennifer
Before becoming a therapist, I was a teacher with over 15 years of experience working with children and families from diverse backgrounds. I desire to welcome all people into a safe and supportive environment to experience connection and hope. I have personal experience with many roles in life including that of a single mom and a stepmom. I also know the pain of loving an alcoholic and watching my children lose their father to the disease. The journey is very painful, and I am honored to support families learning to cope with addiction, grief, separation, and stepfamily challenges. I commonly work with young people and adults who love someone struggling with addiction, are grieving after a loss, are anxious, depressed, or suffering from PTSD, a difficult childhood, trauma, and other life transitions. I also enjoy working with couples looking to reconnect.
My practice is centered around EMDR, Internal Family Systems and trauma-informed narrative therapy. I also offer EMDR intensives for those interested in a different approach. My practice is Roseroot Counseling and I enjoy sharing space and collaboration with New Hope Healing.
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Jackie Joens, LMHC, NBCC, MA, CCTP
Original founder and advisor
specializations
Anxiety, life transitions, trauma and grief
locations
Telehealth only
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a note from Jackie
I am the original founder of New Hope. In 2008, I started the practice with the mission of meeting people where they are with the love that God offers to each of us. In January of 2024, I semi-retired to begin a new chapter in my life as I care for my aging father. Before this transition, I passed the torch to Jen Haidar, who continues to support the original mission for New Hope. I now hold an advisory role at New Hope Healing to share my passion for people and my wisdom with the current team.
In addition to supporting New Hope Healing, I am looking forward to finally having the time I need to begin the book I have been planning for almost 20 years, and to further explore digital art and painting, a medium I discovered during the pandemic that has become one of my favorite ways to de-stress.
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a note from Michelle
I believe every person matters and is valuable. Before becoming the Office Manager for New Hope, I taught kindergarten for two years in the Kansas City area. I then was a stay-at-home mom for 8 years for my son and daughter. Once both of my kids were attending school, my journey at New Hope began! I handle all of the initial scheduling tasks as well as billing and insurance for each client we see. My goal is to help each client and therapist feel welcomed, wanted, and respected. Outside of work, I enjoy spending time with my family and friends, cheering on the Kansas City Chiefs, traveling, and being outdoors as much as possible when the weather isn’t too cold.
