Our Team

Finding a therapist who aligns with your unique needs and goals is an important part of the healing process. At New Hope Healing, our therapists begin by building a relationship where you feel safe, comfortable, and truly understood. From that foundation, they draw on a variety of therapeutic approaches tailored to support your growth. These include evidence-based practices such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Internal Family Systems (IFS), Eye Movement Desensitization and Reprocessing (EMDR), Cognitive Processing Therapy (CPT), child-centered play therapy, and more. We encourage you to take your time exploring each therapist’s profile to see who you naturally feel drawn to.

Living room with two white armchairs with wooden frames, a white shelving unit with baskets, colorful pillows on the chairs, a small side table with tissue box, a window with a clock on windowsill, and wall art reading 'just breathe'.

Meet Our Administrative Care Team

  • A smiling man with short dark hair and a beard, wearing a blue patterned button-up shirt, standing indoors with a blurred background.

    Mark Robinson

    CO-OWNER

    HR, BILLING AND SCHEDULING

  • A woman with blonde hair, blue eyes, and a bright smile, wearing a dark green top, standing indoors with a blurred background.

    Michelle Smith

    OFFICE MANAGER

    BILLING AND SCHEDULING EXPERT

  • Portrait of a woman with blonde hair, blue eyes, wearing a patterned blue and white blouse, and earrings, smiling in a bright indoor setting.

    Jen Haidar, LISW

    CO-OWNER

Learn More about us

“I started New Hope in 2008 with the mission of meeting people where they are with the love that God offers to each of us. In January of 2024, I semi-retired to begin a new chapter in my life as I care for my aging father. Before this transition, I passed the torch to Jen Haidar, who continues to support the original mission for New Hope. I now hold an advisory role at New Hope Healing to share my passion for people and my wisdom with the current team.

In addition to supporting New Hope Healing, I am looking forward to finally having the time I need to begin the book I have been planning for almost 20 years, and to further explore digital art and painting, a medium I discovered during the pandemic that has become one of my favorite ways to de-stress.”

-Jackie Joens, LMHC

A note from our original founder

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Ready to Begin?